TERMS OF SERVICE
In order to confirm your reservation, you are required to pay a transfer as a deposit equal to 30% the total cost of the sojourn or make a bank transfer equal to the total price of the sojourn . We accept a CREDIT CARD payment and you will be required to provide us your credit card information. The payment can also be made by BANK TRANSFER. The online booking directs you to the payment method you have chosen.
Our system uses the highest standards of safety to guarantee a total protection and privacy of the entered data.
If the payment has been made via bank transfer, the Guest has to specify the assigned number of the reservation in the payment description and then send the receipt of the bank transaction via e-mail to firstname.lastname@example.org within 72 hours after the booking, otherwise the reservation will result invalid.
Cancellations are only accepted via e-mail to the e-mail address: email@example.com. The cancellation notified until 40 days before arrival date will be 100% refunded of the amount paid.
From the 40th day before arrival the reservation will be canceled with the loss of the amount paid. Further details can be found in the specific section concerning the General Conditions of Service
In case of late arrival or early departure, the FULL price of the reservation must be paid.
SECURITY DEPOSIT in the event of damage: credit card as guarantee or 400,00 Euros to pay upon arrival.
We invite you to consult the General Conditions of Service present in the appropriate section of our site.
CHECK-IN between 16.00 and 20.00 of arrival day, CHECK-OUT before 10.00 am of departure day, free luggage storage service is available for guests who want to anticipate their arrival or postpone their departure after these hours.
FINAL CLEANING Cleaning charge is at customer’s charge. Price is € 70,00 for three-room apartments and € 60,00 for two-room apartments. Guests are required to leave the apartments tidy, with clean cooking hob and dishes.
Guests can request extra cleaning apartments during their stay for the price of € 50,00 for three-room apartments and € 40,00 for two-room apartments
Bed linens and towels (initial change) included in the price
City (tourist) TAX: charged according to the current local rules.
ACCEPTED PAYMENT METHODS: debit card, credit card, bank payment.
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Providing you have any questions don’t hesitate to contact our team. We are always here to answer your questions.
- Additional cleaning € 50,00 for three-room apartments, € 40,00 for two-room apartments
- Additional linen change € 15 per person
- Small Pets 20€ /day