Privacy Policy

Information on the processing of data pursuant to EU Regulation 2016/679 General Regulation for the Protection of Personal Data.Rev. 0 del 26/03/2020

RESIDENCE RENAIONE SRL, with registered office in Via della tartana 1 – Punta Ala, 58043 CASTIGLIONE DELLA PESCAIA (GROSSETO), Tax Code and VAT number 01158060531, in the person of the pro tempore legal representative, Data controller, pursuant to of the provisions of art. 13 of EU Reg. 2016/679 “General Data Protection Regulation” or GDPR, in order to comply with the requirements of the privacy legislation, hereby informs you that in relation to the provision of the requested service, RESIDENCE RENAIONE SRL is in possession of your personal data. These data, or those that may be requested from you in the future, are necessary and will be used for the purposes and in the manner set out below.

  1. Purpose of the treatment

The data, already acquired as part of the provision of the service that may be requested in the future, are processed in relation to the needs of the service, for marketing purposes and for the fulfillment of the legal and administrative obligations deriving from it, and precisely:

Fulfill what is required in the check-in service for hospitality and entertainment and security services

Surveys of the degree of customer satisfaction

Market research, statistical studies and verification of the degree of customer satisfaction on products

Promotional activities and customer profiling

Booking of services and ticket omissions (sporting, cultural, recreational initiatives)

Offer of goods and services through mailing lists, sms

  1. Processing methods

The processing will be carried out with the aid of automated and non-automated tools, by persons specifically authorized for this.

The data pertaining to RESIDENCE RENAIONE SRL will be stored at the administrative office of the same, in paper and computer archives with limited access and will be communicated exclusively to the competent persons for the performance of the requested services, with a guarantee of protection of your rights. In particular, we inform you that you can contact the administration to find out the names of the professionals in charge of processing your data on behalf of the company.

  1. Type of data processed

As part of the described treatments, it is necessary to know and store your personal data and any biological data, in order to properly manage the service.

In relation to the employment relationship, the Data Controller may process, in compliance with the limits imposed by current legislation on the subject, data that the EU Regulation 2016/679 defines “particular categories of data” as suitable for detecting:

General information for carrying out the check-in and animation functions;

Videos and images that could portray her together with other members of her family / group for services related to animation.

  1. Categories of recipients

Without prejudice to communications made in fulfillment of legal and tax obligations, all data collected and processed may be communicated in Italy exclusively for the purposes specified above to:

Insurance company; to organizations, companies, medical personnel or subjects who have collaborative / working relationships with RESIDENCE RENAIONE SRL; to companies that carry out management and maintenance activities of electronic communication equipment (including websites) and the related consequent obligations on behalf of RESIDENCE RENAIONE SRL; to Italian and foreign justice bodies; to the Consulates of foreign countries if requested; to the judicial and police authorities or other public administrations for the fulfillment of regulatory obligations; to all natural and legal persons in cases where the communication is necessary for the primary purposes of the processing;

Furthermore, in the management of your data, the following categories of authorized persons and / or external managers identified in writing and to whom specific written instructions have been provided on the processing of data may become aware of the same:

employees in the administrative office / checkin / management / reception; external data processors.

Personal data are not subject to disclosure (with the exception of videos or images managed by the Animation service on social networks and / or web platforms)

All the mentioned data and the other constituents of your service status will be kept even after the termination of the stay for the time necessary for the fulfillment of any obligations related to or deriving from the conclusion of the service.

  1. Consequences of a possible refusal

The provision of your data, in accordance with the provisions of EU Regulation 2016/679, is mandatory for all or what is required by the legal and contractual obligations provided for by the service, therefore any non-communication, or incomplete or incorrect communication, of the necessary information will result in: the impossibility for the Data Controller to guarantee the adequacy of the processing itself;

  1. Rights of the interested party

You, as an “interested party”, will be able to assert your rights under Articles. 15 – “Right of access by the data subject”, 16 – “Right of rectification”, 17 – “Right to cancellation”, 18 – “Right to limitation of processing”, 20 – “Right to data portability” of the 2016 EU Regulation / 679 within the limits and under the conditions provided for by art. 12 of the Regulation itself.

7. Holder of the treatment

The data controller is RESIDENCE RENAIONE SRL in the person of the pro tempore legal representative domiciled at the administrative headquarters of the company.

The details that allow you to quickly contact RESIDENCE RENAIONE SRL and communicate directly and effectively with it, including your e-mail address, are:

  • Phone: 0564 922060
  • Email:
  • PEC:

The list of Data Processors (where appointed) is available at the RESIDENCE RENAIONE SRL headquarters by making an informal request, also via email.